Support
Questions, bug reports and feature requests.
Please include your iPhone model, your iOS version and the app version from Settings › About. If a number looks wrong, describe the inputs you entered and what you expected; a screenshot of the screen helps most.
Subscriptions
How do I cancel?
Open Settings on your iPhone, tap your name, then Subscriptions, then Self Storage Calculator Pro. Cancelling stops the renewal; Pro stays active until the end of the period you paid for.
I subscribed but the app still shows the paywall.
Tap Restore Purchases on the paywall or in the app's Settings, signed in with the Apple Account you subscribed with. Purchases need an internet connection; the app itself works offline once Pro is active.
What happens to my deals if my subscription ends?
Nothing is deleted. Your deals stay on your iPhone and reopen as soon as you resubscribe.
Is there a free trial?
No. Weekly Pro suits a single acquisition or a short underwriting period; Annual Pro is the better value for investors evaluating deals throughout the year. Both unlock the same features.
Your data
Where are my deals stored?
Only on your iPhone. There is no account and no server. They are included in your normal iPhone backups. See the Privacy Policy.
Can I move my deals to a new iPhone?
Yes, by setting up the new iPhone from an iCloud or computer backup of the old one. There is no separate sync.
How do I share an underwriting?
Open the deal's results and tap Export PDF. The multi-page memorandum can be sent through Mail, Messages, Files or any app in the share sheet.
The numbers
How is current NOI different from stabilized NOI?
Current NOI uses today's occupancy, in-place rents and current property taxes. Stabilized NOI applies your target occupancy, market rents from the unit mix and any projected tax change, in today's dollars. The NOI bridge shows each step between them.
Why are some expenses marked Est.?
When actual figures are missing, the app uses the editable expense ratio you set to estimate the rest. Enter actual lines in the detailed P&L to replace the estimate, or turn on "Use actual P&L only".
How is the sale price calculated?
Net operating income for the year after your exit, divided by the exit cap rate, less selling costs and the outstanding loan balance.
Can I change the investment targets?
Yes, in Settings. The verdict on every deal compares it to your targets for IRR, cash-on-cash, DSCR and yield on cost.
Self Storage Calculator produces projections from the assumptions you enter. It is not investment, legal or tax advice.